NO WARRANTIES OR RETURNS WILL BE AUTHORIZED FOR ANY ELECTRICAL COMPONENTS !!
Shipping and Handling
Terms: All shipment are FOB place of shipment. We prepay and
add the freight charges to your invoice. All orders are processed
assuming they will be shipped complete. Backorders do occur and
are shipped as received.
Mailorder Parts: Please remember we do not stock OEM parts, they must be ordered in from Honda.
This procedure typically takes 48 weekday hours for us to process, pack and ship
your order. Most orders need to add 2-3 business days to delivery times.
Charges: Shipping and handling charges are based on the size,
weight and number of packages in your order. The minimum shipping
cost ranges between $9.00 - $15.00 depending on where you are located in the Continential U.S., Oversized or heavy
items may have an additional shipping cost. This charge may not
be calculated until the order is being prepared.
We will attempt to notify you if there is an increase in the shipping charge prior to shipping.
Shipment By UPS: We ship via UPS Ground in the continental
US. Items weighing less than 6 ounces may ship via U.S. Postal
Delivery Time: Allow 4-10 business days for delivery of non-backordered
items in the Continental US. Allow additional time for shipments
to Alaska and Hawaii.
Consolidated Shipments: Entire orders will be shipped together
Must meet the following criteria: The order must be greater that $150.00 before shipping is added. All part numbers must be provided by the customer. Orders can be submitted at www.xtremeusa.com, emailed to email@example.com or faxed to 219-931-5557 Attention Parts. Please allow a minimum of 2-3 weeks before expecting delivery of your order.
Because most of the items we offer are 'special order' items,
we charge your credit card when your order is placed and then
order the products we don't have in stock from our supplier. Because
our suppliers charge us a 20% restock fee on cancelled orders
or returns we must charge a 20% restock fee on any order that
has been placed then cancelled. If you are not sure what you need
please contact our customer service department at 800-828-5498
Returns and Exchanges
General: All returns must be postmarked no later than 10 days
from the original customer shipment date. Returns and exchanges
must be in new condition and must include all instructions and
original packing material. Customer pays all return shipping charges.
Include a copy of your packing list and authorization number with
Original shipping and handling charges are not refundable. Returns
must be preauthorized by us and are subject to a 20% re-stocking
fee. These amounts will be deducted from the original amount billed
and the remaining balance will be credited to the original
Incorrect Item: If you received an incorrect item we must be notified within 10 days of receipt of the shipment so that no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge. No returns of items will be excepted beyond 21 days of the original order date.
Return Shipping Instructions: Return via prepaid US mail only.
Insure shipment for full value of purchase. Use original packaging.
We are not responsible for packages lost during return shipping.
Return/Exchange Instructions: Enclose a copy of your packing
list, and RGA # along with detailed return/exchange instructions.
International Return Instructions:All returns require prior
authorization by e-mailing us at firstname.lastname@example.org. All return
shipping charges will be the responsibility of the customer. No
returns on items under $30.00 will be approved. Items must be returned
within 90 days of the original order date in the original packaging
with the labels in tact.
Send exchanges and returns to:
5622 Hohman Ave
Hammond IN. 46320
Items submitted for warranty must be sent back to Service Honda for inspection. A replacement piece will not be ordered until the inspection is complete. There is a possibility that items sent back for warranty consideration may not be acceptable under American Honda Motor warranty criteria. These items will be rejected and sent back to the customer. All shipping and handling charges for warranty parts are the responsibility of the customer and will not be reimbursed by Service Honda. No warranties will be authorized on any electrical components.
Sales tax is charged on instate orders as required by law.
Orders accepted via secure online order form only. Most major
credit cards are accepted. Credit card purchases verified for
Backorders: If an item is backordered, we will notify you via
e-mail or phone. Filling backorders: Backorders will be filled
before new orders when the backordered items become available.
Individual product descriptions are claims of the manufacturer
and/or distributor and are not guaranteed accurate. Prices subject
to change without notice. Mistakenly posted prices on the website
do not obligate us to those incorrect prices. We reserve the right
to refuse to sell to anyone for any reason.
Secured Online Shopping
All transactions are done utilizing an SSL secure server connection
utilizing 128 bit encryption to help insure order accuracy.
Please send questions and comments to: parts at servicehonda.com
Please, if we do make an error allow us to reasonably correct
it. However if there is some error on your order this does not
entitle you to free gifts, prizes, award or any compensation.
Service Honda shall not be held liable for incidental or consequential
damages under any circumstances.